The service is intended for companies seeking to optimize their business processes and build strong and friendly relationships with their customers.
- A relatively inexpensive and nonetheless efficient marketing tool;
- You will be able to reach your customers quickly and effectively;
- You will build a strong and friendly relationship with your customers;
- You will be able to interact with your sizeable customer base effortlessly;
- You will be able to get all the data you need quickly and conveniently.
- Dissemination of urgent information (legal responsibilities, change of working hours, etc.);
- Dissemination of information about new products or services;
- Effective resource management: confirmation of appointments (e.g. in medical institutions, dental clinics, or beauty salons), shipment information, and operational information;
- Customer feedback and relationship management (e.g. surveys, birthday greetings, or other personalized information);
- Two-factor authentication for ensuring security.
- Custom messages:
- Ability to send personalized text messages;
- Custom SMS sender name.
- Ability to send attractive messages containing images or videos (Viber only);
- Customer feedback;
- Customer replies via SMS IN service;
- GDPR compliance by deleting the details of those who opt out from marketing campaigns;
- SMS message recipients:
- All mobile network users in Lithuania;
- Mobile network users in any country around the world.
- Character limit for a single SMS message:
- 160 characters if written in the Latin alphabet;
- 70 characters if written in the Lithuanian alphabet;
- Character limit can be expanded by sending combined text messages.
- Technical arrangements for sending SMS messages:
- Via the client’s management system (using the API documentation);
- Via TCG’s self-service website;
- By creating contact groups using own data;
- SMS sending and delivery statistics.
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SMS and VIBER 